RETURN POLICY

REFUSED OR RETURNED TO SHIPPER

Any packages refused or returned to us will be subject to a restocking fee of 15% off the invoice for the products ordered.

The shipping and handling cost of the original will not be refunded. The customer will be contacted via email or phone to resolve the reason for

the refused/ returned shipment. If the customer wants the shipment to be resent, than the customer will be responsible to pay for the shipping

cost to Hairoutfitters.

NO RETURNS WILL BE ACCEPTED WITHOUT OUR RETURN AUTHORIZATION NUMBER.

This number must be prominently marked on the top of return box(es).

No cash refund for returned merchandise.

Return Authorization Number may be obtained by email to service@hairoutfitters.com :

(1) Requesting the return within five days of receipt of goods.

(2) Providing a detailed list of item(s) to be returned.

(3) A reasonable cause for return.

Properly returned merchandise will be replaced or its value credited to your account o n l y i f :

(1) Your return has a valid return A U T H O R I Z ATION NUMBER.

(2) Merchandise is in the original package and never brushed or tried on.

(3) Original packing slip and a copy of original invoice are enclosed.

(4) Return freight is pre-paid by you.

Defective products or wrong shipments will be credited or replaced free of any charges; all other returns

will be charged 15% of invoice value, whichever is greater, for refurbishing inventory.